Record the pattern

Note where moisture appears, how often it occurs and whether it follows rainfall. Identify the affected room or level and describe the surfaces involved. Photographs taken during the event can help explain intermittent problems.

Gather the existing information

Include previous waterproofing work, available drawings and known drainage arrangements. Record any recent changes to adjoining areas. Give the project team the information you have without assuming a particular source.

Explain the operational impact

Equipment, storage and occupied work areas can affect access and sequencing. Identify what needs to remain available and who coordinates the building’s operations.

Define the next step

Ask what information is needed to review the condition and develop a scope. Waterproofing, drainage and repairs may need to be considered together. Agree on the proposed work and its limits before proceeding.

← All property guides